Today it is time again for a bit of complaining about stuff that doesn't work. Because today I wanted to update afew of my pages across the web, which I did not update for a time. Amongst them my Videopage at Web.de. Well I could not remember that I ever signed up there. But szill 3 of my older videos were there. So I thought that I upload some newer today. No big thing... so I thought...
BUT: As I tried to log in, none of my standard passwords worked. No problem: Then I let the site send me my password via mail... so I thought...
I did as advised on the apropriate page and entered my mailaddress in the appropriate editfield. Result: A message that told me, that I entered something the site did not recognize. So I tried the same with my older standard mailaddress. Result: The same. Well there was also written, that one can do this using the username. HAH! That could not go wrong, because my username is the same all across the web: alionsonny. Result: This website also did not know my username!
Well, I clicked my way to the support to find out, that the dropdown menu for the service to support did not contain an option for the video upload service. Great! Well, I chosed "other" and as suboption again "other". But what happened now? I must log in to write to the support. AAARGH! I CANNOT DO THIS WITHOUT LOGIN DATA!!!
I took a deep breath and went to the impressum. Oh, there a infoaddress. I'll mail it simply. Said and done: I wrote a nice support question mail and sent it. Seconds later I got a automated reply which said, that they cannot answer my question via mail and I should contact the support using one of the support pages which only work if one is logged in. BUT there is a nice telephone number also there which costs loads of cash which I can call. Ahh, this is IT! Well, so the videopage stay in the state it is and the account stays a zombie account. So many video upload pages out there with working support. Bye Web.de!
BUT: As I tried to log in, none of my standard passwords worked. No problem: Then I let the site send me my password via mail... so I thought...
I did as advised on the apropriate page and entered my mailaddress in the appropriate editfield. Result: A message that told me, that I entered something the site did not recognize. So I tried the same with my older standard mailaddress. Result: The same. Well there was also written, that one can do this using the username. HAH! That could not go wrong, because my username is the same all across the web: alionsonny. Result: This website also did not know my username!
Well, I clicked my way to the support to find out, that the dropdown menu for the service to support did not contain an option for the video upload service. Great! Well, I chosed "other" and as suboption again "other". But what happened now? I must log in to write to the support. AAARGH! I CANNOT DO THIS WITHOUT LOGIN DATA!!!
I took a deep breath and went to the impressum. Oh, there a infoaddress. I'll mail it simply. Said and done: I wrote a nice support question mail and sent it. Seconds later I got a automated reply which said, that they cannot answer my question via mail and I should contact the support using one of the support pages which only work if one is logged in. BUT there is a nice telephone number also there which costs loads of cash which I can call. Ahh, this is IT! Well, so the videopage stay in the state it is and the account stays a zombie account. So many video upload pages out there with working support. Bye Web.de!
No comments:
Post a Comment